Written by Ergon Energy Retail
We service our cars regularly to keep them running well, get a yearly GP check-up to stay healthy and now Ergon Energy Retail is prompting business customers to apply the same mindset to their electricity account and review their tariffs annually to make sure they’re getting the best deal.
General Manager Customer Care and Revenue Assurance Greg Nielsen is urging businesses to carry out their own tariff assessment at least once a year.
“Ergon Energy Retail has the Energy Analysis tool which business customers can utilise 24 hours a day, seven days a week.
“They can carry out their own self-assessment in a matter of minutes, a small investment in their time that can really save money,” Mr Nielsen said.
In July this year, the Queensland Competition Authority (QCA) determination provided new rates for standard tariffs which included tariffs 20, 24, 44, 46 and 50.
The QCA stated that a typical small business customer on tariff 20 would receive a 5.8% reduction in their 2019/20 annual bill while a typical large business customer on tariff 44 would receive a 7% reduction.
It’s important to note that the rates for customers on obsolete tariffs 20L, 21, 22L, 37, 47, 48, 62, 65 and 66 have not changed this financial year.
This means that some obsolete tariff customers who were not better off changing to a standard tariff are now better off, even with no changes in usage levels or patterns.
Even customers who are eligible for drought waivers for their fixed charges, can save by changing from tariff 62 or 65 to tariff 20, provided their peak usage is 30% or higher.
“We really do want to make sure that our business customers are on the most suitable tariff for their usage,” Mr Nielsen said.
Customers can change tariffs by accessing the Energy Analysis portal in My Account., alternatively, customers can contact our Business Solutions team on 1300 135 210.